Improving Customer Service and Retail Training with mLearning

Retail Training with Mobile Learning

Smartphones are no longer the way of the future—they’re the way of right now. Today, there are 2.6 billion people using a handheld device to check email, to work on projects, and to communicate with friends and family. By 2020, there may be 6.1 billion people using smartphones. But it’s not just individuals who benefit…

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How mLearning Revolutionizes the Training Industry

How mLearning Revolutionizes the Training Industry

As of October 2014, Pew Research reported that 64% of adults own a smartphone, and 42% own a tablet. This trend of increased reliance on mobile devices doesn’t appear to be slowing, either. Another study reported that employers using mLearning grew from 15% to 29% between 2011 and 2012. Thanks to mobile technology, on-the-go Internet…

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Mobile Learning: 3 Things to Know About Your Target Audience

Cropped shot of unrecognizable businesspeople using their wireless devices in the office

Many people think mobile learning is just eLearning that happens to be on a mobile device. Technically this is true, but treating mobile courses this way ignores the critical differences in the way you need to approach each medium. There are many aspects across the design and development spectrum that you need to keep in…

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