Siemens: 3D Training for Critical Environment Technicians

Challenge

Inconsistent resources create training gaps for lab technicians

Siemens faced a critical challenge: preparing technicians to effectively interact with lab room and fume hood controls required strong foundational understanding of relevant vocabulary and concepts, but training was scattered throughout many different resources. This disjointed approach made it difficult for technicians to grasp necessary information and particularly hindered new hires.

The real challenge wasn’t just consolidating content—it was creating cohesive, accessible training that could supplement existing Critical Environment (CE) training while ensuring wider reach to more technicians. Siemens needed an online curriculum that would streamline training processes and enhance overall technician proficiency in critical environments.

Collaborating with ThinkingKap to develop our eLearning course on fume hoods in Critical Environments has been a great experience. The immersive 3D animations and 360⁰ views made the training both engaging and highly effective, giving our technicians a robust foundational understanding to build upon.

Learn more about how custom eLearning development can create more effective training.

Solution

Interactive eLearning bridges Critical Environment knowledge gaps

From scattered resources to immersive learning: a strategic transformation

To solve the problem of disjointed training materials, our primary goal was to create a single, comprehensive baseline course for critical environment technicians. In collaboration with the Siemens team, we identified the essential concepts needed to build a strong foundation of knowledge.

The solution was an immersive eLearning course built with 3D animations and 360° views. This approach created a lifelike virtual lab environment, allowing technicians to safely explore equipment, understand complex airflow, and examine procedures in a cohesive and highly effective training module.

Approach

Immersive 3D learning strategy that builds comprehensive technical competency through guided exploration

Here’s how our collaborative design process transformed scattered resources into systematic technical training:

A lab environment showing the ventilation and the flow of air into and out of the room

Progressive Skill-Building Through 3D Exploration:

We designed guided learning pathways where technicians systematically explored lab environments, identifying critical components, understanding airflow patterns, and practicing safety protocols. This structured approach ensured comprehensive coverage of essential concepts rather than random exploration.

Close up of a fume hood in a lab environment

Intricate 3D Equipment Exploration:

Using 3D animations, technicians explored fume hood controls in realistic scenarios, learning proper procedures for different situations. They could view the inner workings of the fume hood and how each component impacted standard operation and resulting airflow.

360 degree image of a lab with different aspect called out

Assessment Through Practical Application:

Rather than traditional quizzes, we created scenario-based assessments where technicians demonstrated their understanding by navigating 3D environments, identifying equipment, and executing proper procedures, ensuring knowledge transferred to actual job performance.

3D model of a critical environment lab room

Spatial Awareness and Safety Protocol Integration:

The 360-degree environments enabled technicians to understand spatial relationships between equipment, identify potential hazards, and practice emergency procedures. This comprehensive spatial training built confidence for real-world critical environment work.

A lab technician engaged in online learning

Impact

Significantly improved technician readiness in Critical Environments

Key learner outcomes

Enhanced technical knowledge and procedural execution
Reduced on-the-job orientation time
Increased safety awareness through immersive hazard identification
Visually dynamic learning experience provided a solid foundation of knowledge
Learners were prepared for more advanced courses and training

Significantly enhanced effectiveness and engagement, making learning more immersive and stimulating

By offering a visually dynamic learning experience, we were able to provide a solid foundation of knowledge on lab room and fume hood controls. This solid foundational knowledge prepared technicians more effectively for advanced courses and further on-the-job training. Overall, our eLearning course not only streamlined Siemens’ training process, but also ensured a higher level of competency and readiness among their new and existing technicians.

The Strategic Difference: This wasn’t just about building a 3D model; it was about solving an information problem. We worked with Siemens to consolidate scattered resources into one cohesive learning experience. That strategic consolidation, powered by immersive visuals, created a clear learning path that dramatically improved technician proficiency.

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