Six Sigma Green Belt ILT Transformation

Challenge

Outdated materials and inconsistent delivery hindered six sigma training

The Joint Commission had been delivering Six Sigma Green Belt training both internally and externally, but their course materials were sparse and outdated with antiquated visuals that reduced training effectiveness. Each instructor presented material differently, creating inconsistent experiences across classes and making new instructor onboarding difficult.

The real challenge wasn’t just updating content—it was creating comprehensive instructional guidance that ensured consistent delivery while presenting a professional appearance that convinced customers of the training’s value. The unprofessional materials were leaving unfavorable impressions and undermining program credibility.

Working with ThinkingKap was a great experience for our training program. Their expertise in instructional and graphic design brought our materials to an entirely new level of professionalism and engagement. We have seen a marked improvement in both instructor consistency and participant satisfaction, which has greatly enhanced the value of our Six Sigma Green Belt training.

Learn more about how our Instructor-Led Training and Blended Learning services can transform your training into a full-on learning experience.

Solution

Breathing new life into Six Sigma training

From inconsistent to professional: a complete transformation

To address the inconsistent delivery and outdated feel, we knew a simple visual refresh wouldn’t be enough. The solution required creating a comprehensive, standardized training package that empowered instructors and engaged participants equally.

We developed a robust Instructor Guide with detailed prompts and content, ensuring a uniform, high-quality experience for every session. Alongside this, a fresh Participant Guide and new interactive group activities were created to transform the training from a passive lecture into a dynamic, collaborative workshop.

Approach

Maximize engagement and consistency

Here’s how our collaborative design process transformed outdated training into professional excellence:

ILT cover image of young people in a conference room

Comprehensive Instructional Design Evaluation:

We evaluated the existing Green Belt training series from an instructional design perspective, identifying opportunities to enhance learning effectiveness while providing a completely updated professional look and feel that aligned with The Joint Commission’s brand.

ILT activity screen where learners assess the company culture

Revamped Outdated Materials

We optimized the content, structure, visuals, and language for pedagogical effectiveness and enhanced engagement. The result is a visually appealing series that significantly improves learning, aligning with modern instructional design and current Green Belt candidate needs.

Interactive Group Activities Integration:

We designed and integrated group activities throughout the training sessions to encourage collaboration, knowledge sharing, and active participation, transforming passive learning into dynamic engagement.

View of a highly detailed facilitator guide with prompts and icons

First-Class Instructor Guide Development:

We created a comprehensive Instructor Guide complete with prompts, orienting icons, and all relevant content presenters needed. This ensured complete consistency across all instructors while making new instructor onboarding efficient and effective.

A highly interactive participant guide with assets from the PowerPoint presentation

Engaging Participant Guide Creation:

We developed a fresh Participant Guide that wasn’t just “printed PowerPoint.” This tailored guide followed presentation slides without replicating them, incorporating slide assets while adding numerous activities to foster efficient note-taking and engagement.

Impact

Enhanced training effectiveness, engagement and professional appeal – customers are taking notice

Key learner outcomes

Notable increase in registrations due to professional, engaging materials
Consistent delivery across all instructors and training sessions
Enhanced participant engagement through compelling content and group activities
Improved collaboration and knowledge sharing via interactive elements

The results speak for themselves: professional materials transform training impact

ThinkingKap’s revamped training materials received overwhelmingly positive responses. The detailed Instructor Guide enabled consistent delivery across different presenters while making new instructor onboarding easier and more efficient.

Participant engagement significantly increased due to compelling content and group activities that encouraged collaboration and knowledge sharing. The enhanced training quality led to increased registrations as customers were impressed with the professional materials, significantly improving the program’s effectiveness and appeal.

The Strategic Difference: This was a complete overhaul, not just a design refresh. We partnered with TJC to build a comprehensive training system. Creating robust instructor and participant guides ensured every session was consistent and professional, elevating the entire program and its marketability.

Ready to revitalize your training materials?

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