Training That Transforms: Driving Skills & Results

This article looks at a local Park District who saved hundreds of hours by converting their onboarding to eLearning. Previously they struggled with delivering a consistent message and their supervisors were spending tons of time with seasonal hires. Changing how they delivered tranining changed all that.

This is the first article in our ongoing series focusing on real-world case study projects. Each month we’ll look at a project from 2 perspectives: an Instructional Designer / Developer and a Manager / Program Administrator. Each article will highlight what you can take away from the project, to use in your own work. This first […]

When it comes to training, there’s nothing more intense than boot camp. Since the days of ancient Sparta, almost every society on earth has used brutal initiation to turn average citizens into warriors. One look at history, and it’s pretty hard to ignore the results. More recent times have shown the application of boot camp’s […]

While yes, our world is one of endless information right at our fingertips; it doesn’t mean that employees need less training because of it. On-the-job training—and remedial training, for that matter—is needed now more than ever. Research shows that writing is one area white-collar businesses are spending billions on every single year. In this post, […]

It is widely accepted that technology advances in recent years are shaping the future of retail. Retailers no longer have one brick and mortar connection point with customers. Rather retailers (large and small) are using both physical and multiple digital channels to stay engaged with customers.   The Medium is the Message in Retail Training […]

On-the-job training is not restricted to use on the retail floor. The principles described in this article are applicable to any industry or work environment to ensure consistent results from the use of on-the-job training. The Right Approach I sometimes refer to on-the-job training approaches as “Sit with Sam,” “Follow Fred,” or “Watch Wanda.” The […]

I heard a conference speaker once say that their biggest training challenge was getting their theme park employees to tuck in their shirts and pull up their sagging pants. The host of the quirky Been My Pleasure YouTube channel (for food service professionals) recently shared with me his frustration in getting some servers to understand […]

One of the common obstacles Instructional Designers of today face is that “seat time” in training has been slashed—so learners have to complete courses at a highly efficient pace. More than ever, leadership wants employees to get training done (and fast) so they can get right to work. Reasons for Limited Seat Time in Training […]

For companies who offer certification training, this transition is worth considering for its cost benefits and for the freedom to explore new opportunities.

If your compliance training course produces a collective sigh–don’t worry, most do. These “check the box” type trainings really struggle to hold the learners’ attention. So today, we’re here to help you figure out how to make it suck less, or maybe even become awesome. What do you know about it? When we were tasked […]

When it comes to training, it’s likely that your two biggest concerns are 1) Budget and 2) Efficiency. You want the best option that addresses your needs and teaches the material effectively, but you also want the option that fits your budget and time frame. eLearning often meets both of those qualifiers and is extremely […]