We are extremely grateful for ThinkingKap's expertise in developing our eLearning modules. The impact of the project has been awesome, benefiting both our clients and Pro Bono attorneys. Working with ThinkingKap was a rewarding experience that exceeded our expectations.


The Georgia Legal Services Corporation (GLSP) identified a critical need to educate underserved individuals and communities about the foreclosure process. The primary objective was to provide easily accessible and understandable information on common landlord-tenant issues. Additionally, there was a necessity to train pro bono attorneys, equipping them with essential knowledge to assist these underserved clients effectively. The focus for pro bono courses was to deliver concise, practical information to prepare volunteers for straightforward casework. Equally important was the goal to inspire and engage volunteers, fostering enthusiasm for their pro bono work.


ThinkingKap developed two distinct eLearning curricula to address GLSP’s needs. One was a comprehensive 4-course track designed for residents facing (or at risk of) foreclosure, while the other was a 3-course track tailored for pro bono attorneys looking to work with underserved communities. Each course was crafted to be both detailed and accessible, ensuring that the information was easy to comprehend and retain. Recognizing that most of these individuals would access the internet primarily via their mobile phones, the courses were optimized for mobile use, ensuring a high-quality experience regardless of the device used. This mobile-friendly approach allowed for greater flexibility and accessibility, ensuring that critical information could reach those who needed it most.


The eLearning courses received highly positive feedback, significantly benefiting the residents who participated. This value was further amplified for the pro bono attorneys, who found the training exceptionally useful in preparing them for client interactions. The courses not only equipped attorneys with the necessary knowledge and skills, but also effectively motivated and increased their participation in the pro bono program. This dual success meant that both residents and attorneys were better supported and more engaged in the process. Ultimately, the initiative strengthened GLSP’s ability to serve its community, fostering improved outcomes for both legal assistance and volunteer engagement.