The interactive design and engaging content not only educate staff on biases but also empowers them to make better hiring decisions. We’re thrilled with the impact this training has on the recruitment processes of hiring managers.


The client recognized the pressing need for a comprehensive process that incorporates best practices in inclusive recruiting, interviewing, and selecting the right person for the job, while mitigating common biases. They are aware that hiring managers frequently fall prey to various biases, which can significantly hinder proper and ethical hiring practices. These biases can result in the exclusion of qualified candidates and contribute to a lack of diversity within the organization. Moreover, the client understood that without targeted training, unintentional bias would persist, affecting overall organizational performance and culture. Therefore, a robust training solution was imperative to equip hiring managers with the knowledge and skills to recognize and counteract these biases.


ThinkingKap developed an eLearning course integrating diverse interactive opportunities that simulated real-world business scenarios. The course design incorporated engaging elements, including whiteboard videos, to enhance user engagement and retention of information. Through these interactive scenarios, learners were able to answer questions and make decisions much like they would in a professional setting. The scenarios were crafted to provide insights into how biases infiltrate the hiring process and offered practical strategies for overcoming them. This holistic approach ensured that learners could internalize and apply best practices in inclusive recruiting and interviewing.


The training equipped hiring managers with the skills to implement best practices in inclusive recruiting, interviewing, and selecting the right candidates, while effectively addressing and overcoming inherent biases. As a result, attendees exhibited a marked improvement in the diversity and inclusivity of its workforce. The bias-aware hiring practices fostered a more ethical and equitable approach to recruitment, leading to more robust and dynamic teams. Additionally, improved hiring processes enhance overall organizational morale and productivity by ensuring that the most qualified individuals get chosen based on merit. The ability to recognize and mitigate biases contributes to a culture of continuous improvement and inclusivity within organizations.