Smile, Take a Bath, and Tuck in Your Shirt: Retail Training Essentials?

Man and woman looking at piece of paper, taking notes on clipboard

I heard a conference speaker once say that their biggest training challenge was getting their theme park employees to tuck in their shirts and pull up their sagging pants. The host of the quirky Been My Pleasure YouTube channel (for food service professionals) recently shared with me his frustration in getting some servers to understand…

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