Our Work

Examples of our online training

The most important aspect of successful training is learner engagement. No matter how relevant material might be, if learners don't connect with the content, they won't retain it. We strive to create learning moments, which draw in learners and enhance not only their retention, but their ongoing performance as well.

SalesForce eLearning training

Client Testimonial

ThinkingKap helped us evaluate our current strategy from top to bottom, and then designed a new training plan around our specific needs. The training courses developed for us were probably the best and most professional material we’ve ever had produced for our company.


Problem:

Salesforce users were struggling to use this complex tool due to its highly customizable nature. Because they didn’t fully understand how to use the tool, the result was many data errors and inefficient workflows. Past training solutions were very dry and not successful in educating users.

Solution:

We created a strategy that emulated the “trainer over your shoulder” approach—but in an eLearning format. Learners were able to input the information they needed and then perform actual tasks—so the training was highly relevant to the user. This forced participants to think about how they would apply these trainings in a work scenario.

Impact:

The “on the job” feeling from the course was highly successful at training Salesforce users to use the tool in a way that made sense for their needs. The opportunity to fail created a higher engagement with the material—and improved how well they could actually use the tool in a realistic environment.

Course Developed in: Articulate Storyline

Our services include:

ThinkingKap is the rare partner that truly tries to hear what their clients want, then does not quit until their client is satisfied. Thank you ThinkingKap!

Teresa Sears: CompTIA

What our clients have to say...