Salesforce eLearning Training Courses

Problem: Salesforce users were struggling to use this complex tool due to its highly customizable nature. Because they didn’t fully understand how to use the tool, the result was many data errors and inefficient workflows. Past training solutions were very dry and not successful in educating users. Solution: We created a strategy that emulated the…

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Simulated Sales Call eLearning Courses

Problem: This demonstration course was developed to help showcase the benefits of scenario-based eLearning within a sales position. Solution: This course included everything from simulated sales calls with nine different outcomes to job performance reviews. Trainees could even ask for hints in different situations and were provided five different endings based on their training performance….

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Should I Use an eLearning Vendor or a Freelancer?

A while back we wrote an article on finding the right eLearning partner. Among all the conversation that post generated, we’ve gotten a lot of questions about differentiating vendors from freelancers. I thought a lot about whether I wanted to touch this topic. We are a vendor, and we know (and have worked with) a…

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Do We Have the Skills to Build eLearning Internally?

Whether it’s painting your living room, or fixing that running toilet (don’t forget to jiggle the handle), there’s always a decision whether to do it yourself or hire a pro to do it for you. You have this same decision to make if you want to build eLearning. Now, considering that we’re a training vendor,…

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Localization

What You Can Expect The rapid development of internet accessibility and mobile devices has led to a tremendous growth in the popularity of eLearning courses. With this global reach comes the need for localization: the adaptation of course materials to meet the needs of a particular language, culture, or desired population’s “look-and-feel.” Take, for example,…

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Instructional Design for the Greater Good: Developing a Prototype

Welcome to the completion of week seven as we progress through our 12-week service course, Instructional Design Service Course: Gain Experience For Good. In this module, we are developing a prototype of our lesson materials based on our Design Proposal. After completing the prototype in this module, the prototype will be part of a round of…

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