Siemens: Customer Excellence

Problem: The Siemens Customer Excellence Department wanted to create a new and improved eLearning course after receiving feedback from employees that the required training was not relevant to all employees and was too sales focused. We were also faced with three additional project challenges. First, the project sponsors required that all objectives previously delivered in…

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Choosing the Right Font for Your eLearning Course

This post is part of an eight-part series on eLearning and graphic design. You can look for this series every other Thursday here on our blog (and sharpen your skills with each and every post.) With that said… We’ve talked before about graphic design as a whole for eLearning development, but today, we’re going to…

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What Jimmy Fallon and Meghan Trainor Can Teach Us About Design Creativity Vs. Technology

Jimmy Fallon, The Roots, and Meghan Trainor teamed up to sing “All About That Bass” using only classroom instruments. As evident from the music video, this group of creatives know an important lesson: It’s not always about your tools. Sure, these celebrities have access to the newest, most expensive instruments on the market. It’s The…

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How to Interview Subject Matter Experts

One of the most powerful tools we have in eLearning is the ability to interview subject matter experts. So what’s the strategy for conducting great interviews? I try to minimize the amount of time I need from the content expert by structuring the interview using this 6-step process. Establish a purpose for the interview with…

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Using the Retail Education Model for Effective Learning

When it comes to effective learning in an online setting, many organizations and companies are asking themselves, “Where do I even begin?” Because eLearning has become such an essential part of training and on-going education (especially in the retail industry), we spent a lot of time formulating an answer to that question. After all, eLearning…

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CompTIA: Channel Partner Certification

Problem: CompTIA previously delivered their certification training largely through in-person classroom style training. This was not only expensive, but had a limited reach in terms of attendance. Training was also too long as it required completion of 19 hours worth of material. Even though they needed to address these issues, they needed to maintain a…

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